Migrate user data to new site?

[Dave Warfel]

Hi Chris — First, I’m curious what the migration process looked like. Migrating to a new server should NOT cause any loss of data, or break the connections of users to courses. Your new host should be able to grab 100% of the data about your users from the old server and pull it over. Who did you migrate from and to?

Second, migrating servers and doing a fresh rebuild are two different things, at least in my eyes.

A fresh rebuild could mean completely rebuilding how LearnDash works and functions. What kind of rebuilding did you do?

[A Rahman]

Hi!

This usually happens because LearnDash saves user enrollments and course progress in the WordPress database, not inside the course content. When only the courses are migrated, the user–course relationships and progress data do not come over.

What you can do: The best option is to migrate the full WordPress database, including users, user meta, and LearnDash activity tables. This will keep course access, lesson completion, and quiz progress intact.

If a full database migration is not possible, you can re-enroll users in their courses. This restores access, but their previous progress will be lost. LearnDash export/import can also help with course access, but it does not fully restore progress.

If you are using BuddyBoss, partial migrations often cause issues because it relies heavily on user data.

In short, if you want everything to work as before, a full database migration is required.

• This reply was modified 2 weeks, 5 days ago by  A Rahman.
• This reply was modified 2 weeks, 5 days ago by  A Rahman.