Privacy Policy

Last updated: November 17, 2021

We’re not fans of legal jargon either, so we’ll try to make this easy to understand. Of course, you can always contact us if you have questions. All changes to this policy will be posted on this page.

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By using this site and/or making a purchase, you understand and agree to the following:

Data Collection & Cookies

Your Personal Information

There are several places on the site where we collect your personal information. I’ll explain:

  • who is collecting it
  • what we collect, and why
  • how we store & protect it
  • how you can access/delete it

Who is collecting it?

Escape Creative, LLC owns and operates ldx.community, and is responsible for collecting your data. We, as well as several third-parties, are responsible for keeping it safe.

What we collect, and why

Free Accounts
If you sign up for a free account, we collect your:

  • name
  • email address
  • any other information you choose to submit to us on your profile (optional)

Your name will be used to identify you in online forum discussions, if you choose to participate. You will also be listed in our members directory, which is only accessible to other members (not publicly available).

Your email address is never shared publicly.

Purchase Information
If you purchase something from our website, we collect your:

  • name
  • email address
  • billing address
  • credit card information
  • any other information you choose to submit to us on your profile (optional)

We need this information in order to process your payment.

Your name, email & billing address are stored by our website, and kept secure on the Google Cloud Platform—the third-party we use to host our website. Learn more about Google Cloud Platform’s security.

Your name, billing address & credit card information are also sent to Stripe—our third-party payment processor. Learn about how Stripe keeps your data safe.

After making a purchase, an account will automatically be created for you. You will receive an email with instructions on how to reset your password. Your password is encrypted and stored securely on Google Cloud Platform’s servers.

Website Comments
If you choose to leave a comment on one of our articles, we ask for your name & email address. We use this information to:

  • create a more personal dialog between ourselves and our audience
  • identify you as a real human, which helps us cut down on spam comments by robots
  • potentially contact you in order to better answer a question or help you with a problem
    This will always be a personal email sent from a human, and never a marketing message.

Online Course Data
If you’re enrolled in one of our online courses, we collect the following information:

  • the courses in which you’ve enrolled
  • your progress within those courses

We collect this information to make it easy for you to learn at your own pace, and keep track of where you are in the course. We might also send you reminder emails if you haven’t finished a course.

Forum Discussions
We retain a record of all the forum discussions you participate in. If you would like to remove any of your content from the site, just contact us and we’ll take care of it.

How do we store & protect your information?

If you’ve provided your name and email address through a comment form on our site, we store that information on our web servers. Your information is protected in two ways:

  • the security at the data centers of our third-party web host, Google Cloud Platform
  • security measures we implement to prevent malicious attacks or login attempts on ldx.community.

Your purchase information (name, billing address & credit card information) is protected by Stripe.

How to access or delete your information?

You can view most of your information from your profile & settings pages. You must be logged in to view this information. Click the “Edit Profile” link to update your profile details, or use the settings page to change your settings.

At any time, you can also request access to your information by emailing us and providing us with your name & email address. We will provide you with all personal data we have collected about you, or delete that information upon request.

Website Analytics

Google Analytics

We use Google Analytics to track aggregate web traffic statistics. We collect basic information about visits to the site, including, but not limited to: how the visitor found us, which pages were viewed & what actions were taken. We might also collect demographic information (age, gender) or your general interests. This information could have been gathered from your Google profile, videos you’ve watched on YouTube or previous ads you’ve interacted with. You can update your demographic & interest settings here. We do not collect any personally-identifiable information.

We use this information to learn how our audience is using the site, and where we should be focusing our efforts to make improvements. We may share general site statistics (total visitors, total pageviews, etc.) publicly, or with potential advertisers.

You can read more about Google’s Privacy Policy, or opt-out of being included in our stats.

Cookies

ldx.community uses cookies for a few things.

  • To collect general, non-personal website traffic data
  • To customize the experience for first-time vs. returning visitors (by remembering certain actions or preferences)

Google may use the data collected by cookies:

  • To contextualize and personalize the ads of its own advertising network

Control your Google Ad Settings here.

Affiliate Disclaimer

Certain links throughout the site are affiliate links. If you decide to purchase a product or service via one of these links, we receive a commission for referring you. Rest assured, this does not increase your cost. In fact, we hope to build partnerships so we can offer you discounts on commercial products.

We are always 100% truthful with our reviews, analysis and suggestions, and will never recommend a service, theme or plugin that we don’t trust.

Forum Rules

Be Kind & Patient

We’re here to learn and/or help each other. Please don’t be mean, rude, or condescending. Treat all members the way you should be treating dogs and your elders—with the utmost love & respect.

External Links

✅ Other websites that add value, help solve problems & contribute to the discussion. ❌ Affiliate links are prohibited. (Site owners may use affiliate links to help support the site.)

Promotion

✅ You may promote your own products/services if they are relevant to an existing discussion. You must disclose your relationship with the product(s).
❌ You may not create new posts simply to promote your products.

Non-LearnDash Topics

❌ General (free) Forum: Only LearnDash-specific topics are allowed.
✅ Premium Forums: You are allowed to post other questions tangentially related to LearnDash. Please use the appropriately named forum. If it doesn’t exist, use the “LearnDash Integrations” forum.

Our Right to Remove

We reserve the right to remove any content, at any time, for any reason. We can also merge one post with another. We will exercise caution when removing content and always try to provide an explanation.